Support

Microdec's HelpDesk worldwide support has been quoted as being "the best in the industry" by customers coming over from other suppliers"

Our HelpDesk provides worldwide unlimited telephone and on-line support to users. Every technical person employed by Microdec works on the HelpDesk on a rota, ensuring that specialist skills are always available to our clients. Wherever you are in the world you can be assured of a direct response from the HelpDesk Team.

Microdec pursues a continuous programme of development, in order to provide customers with the best business advantage from the latest technologies.

"the one fear we had with taking on a new software package was the level of after sales support. I must say that your technical support team has been outstanding. This was particularly true when we first started using the system and were on the phone to them all the time. They were extremely helpful and always dealt with our problems to the highest of standard. If you could say thank you to them on our behalf I’d be grateful"

Nathan - Workplace

“your helpdesk is marvellous. I was amazed how they always know the answers and explain them simply and patiently!”

Mark Hansford – Recruit Appoint

On-line support

Microdec on-line support is available 24/7. You will require your username and password to access the support area.
 
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